Thursday, 16 March 2017

How To Increase Employee Satisfaction?

An employee’s job satisfaction is the result of a combination of factors including financial remuneration, being part of a positive working environment with productive working relationships and the opportunity to grow and develop. It’s likely that if one or more of these factors is disrupted for an extended period of time, then an employee will look to change jobs.

How can you ensure employees are satisfied in their current role?

Provide a positive working environment

Research reveals that employees spend 92,120 hours of their lives in the workplace so it is crucial that companies optimise their working conditions, so invest good technology that allows employees to complete tasks. It’s also worth provide benefits such as discounted gym memberships and flexible working. Tech giants are great role models when it comes setting a good example of creating a positive working environment, as they offer a number of benefits such as competitive salaries. It’s important to create an open and honest working environment where employees can discuss the positives and negatives.

Reward and recognition

It goes without saying that financial rewards significantly impact job satisfaction levels. Input a process to evaluate employee performance and provide salary increases to top performers. Opportunities to earn special incentives, such as bonuses, extra paid time off or vacations, also bring excitement and higher job satisfaction to the workplace. Employers can demonstrate recognition without offering a monetary reward as personal recognition from a superior can be a powerful tool in building morale and motivation.

Involve and increase employee engagement

Disengaged staff can have a serious negative effect on productivity. More than one in four professionals we surveyed said their company is not effective in keeping workers motivated. To keep employees engaged, you should share company information, define their expectation, be consistent and set a good example from the top.

Develop the skills and potential of your workforce

Employees will be more satisfied with their current role if they have a clear path marked out for career progression, according to new research by New Chapter Consulting. Alongside this, offer new recruits the opportunity to grow their skill set through new courses and educational opportunities and openly discuss advancing skills with employees in reviews and appraisals.

Evaluate and measure job satisfaction

Measuring the satisfaction of customers in the workplace is common practice, but how often do your measure employees’ satisfaction? The measurement of staff experience should be taken more seriously in business as high employee satisfaction drives loyalty, which encourages value, adding to customer satisfaction which promotes customer loyalty, increases investment and therefore top line profitability. In essence, job satisfaction is the first element of the service profit chain and companies must recognise this.

Tuesday, 7 March 2017

10 Ways to Improve Your Leadership Skills at Work!

Every team needs a fearless leader to help them grow and to push them to be the best that they can be. But starting a business and leading a group of people require very different skills. Being a leader in your company means everything from keeping your employees happy, to making sure that everyone is doing their part, to sometimes having to deal with difficult situations. Become an effective business leader and inspire your team with these tops tips:

1) Have a clear vision

Your job as a leader is to define the goals and vision for your company and to communicate that vision with your team. Providing them with a clear path to follow makes working together for a common goal all that much easier. If you all have the same vision, you will all work hard to see that vision come to fruition. Explain to them in detail how this vision will not only benefit the company, but as a result how it will benefit them. Transparency is key here.

2) Show you’re passionate

Show you care and your employees will care too. Having a genuine passion for the projects that you work on will not only get your employees motivated, but your excitement will rub off on others. Show employees that you appreciate their input, and show your enthusiasm. There’s nothing worse than a boss who doesn’t care.

3) Walk the walk

Be a role model for your employees by SHOWING rather than TELLING. The best leaders lead by example. Want your employees to follow process? Start by following it yourself. Your team will admire someone who works by example and will likely emulate your behavior. Show the qualities that you would like to see in your employees.

4) Make concrete plans

Companies need direction, without a clear goal it’s difficult for anyone to get there. Make concrete plans for the future and map out how your team can help you get there with realistic timelines.

5) Remember that it’s not about you

Being a leader is not about being in charge, looking the best or being right. It’s about building up your team and motivating them to work to the best of their ability for the sake of your company. Remember that you are all on the same team and that you are playing a role in that team.

6) Stay positive
This may be difficult when everything seems to be going wrong, but a negative leader only spells disaster for the rest of the office. Showing apathy or negativity will only lead your employees to feeling the same way. By keeping positive about situations, you are reassuring your team while keeping them motivated to push through. People are also naturally attracted to positive attitudes.

7) Improve your communication skills
One thing to remember is that communication is a two-way stream. While being able to communicate your vision and goal is important, be sure to also pick up on any queues that others may be giving off. Listen to your employees when they have complaints, opinions or ideas and you will go far. Strive to continuously improve your communication skills.

8) Admit your weaknesses
The best leader isn’t someone who has all the answers, nor is it someone who never makes mistakes. A good leader is someone who identifies his or her weaknesses and utilises the team around them to learn and grow. Be humble and don’t presume that your opinion is always the right opinion. Trust others and watch your company blossom.

9) Keep on learning
The professional world changes constantly. Never remain complacent. Keep pushing yourself to improve and learn more about your industry to become a better leader. Stay open to everyone’s ways of thinking. Someone may have a better way of doing things than you do.

10) Think critically
Being a critical thinker is key to being a good leader. While staying open to everyone’s ideas helps your company to innovate and grow, being able to spot a good idea from a bad one is even more important. Look at projects critically, identify any potential problems that may lie ahead and find a way around them. Ask as many questions as possible to ensure that your idea is airtight.